In Memoriam: Tai'lahr
OpenUru.org, along with the rest of the Mystonline community, is mourning the loss of Tai'lahr on October 16th, 2019.
Rest in Peace, friend.
Difference between revisions of "Tech Note - File not Found on Server Error Updating CWE Client"
(→Problem Description: Expand on reason for error) |
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You can attempt to re-copy the file from your original MOULa installation, but if the original is also missing or damaged then the error will re-occur at the next attempt to update. In this case you need to re-fresh your MOULa data files as follows: | You can attempt to re-copy the file from your original MOULa installation, but if the original is also missing or damaged then the error will re-occur at the next attempt to update. In this case you need to re-fresh your MOULa data files as follows: | ||
| − | # Locate the tos.txt file in your '''MOULa''' installation folder (the folder that contains UruLauncher.exe), and delete it. | + | # Locate the tos.txt file in your '''MOULa''' installation folder (the folder that contains UruLauncher.exe), and delete it. The MOULa installation folder is by default in {{quote|C:\Program Files (x86)\Uru Live| on 64bit machines}} and {{quote|C:\Program Files\Uru Live| on 32bit machines.}} |
| + | # Run UruLauncher.exe as an administrator. | ||
# Start MOULa and allow it to run through the updating process (by deleting tos.txt the patcher will check that all files are intact and up-to-date). | # Start MOULa and allow it to run through the updating process (by deleting tos.txt the patcher will check that all files are intact and up-to-date). | ||
# Once you get to the login panel, click Cancel. | # Once you get to the login panel, click Cancel. | ||
# Re-copy the missing file from the MOULa folder to the equivalent CWE client folder (it may be wise to re-copy the entire avi, sfx and dat folders in case more than one file was missing) | # Re-copy the missing file from the MOULa folder to the equivalent CWE client folder (it may be wise to re-copy the entire avi, sfx and dat folders in case more than one file was missing) | ||
| + | |||
| + | |||
| + | If this process did not work for you, you may have one or more corrupted .dll files in your MOULa installation that are hindering the client from updating. In this case you need to: | ||
| + | # Delete all .dll files in your MOULa folder | ||
| + | # Run your MOULa UruLauncher.exe as an administrator. | ||
| + | # Once you get to the login panel login, then log out by clicking Decline. | ||
| + | # Re-copy the avi, dat, and sfx folders to your new CWE installation. | ||
You should now be able to update the CWE client successfully. | You should now be able to update the CWE client successfully. | ||
Revision as of 19:05, 7 January 2012
This Tech Note applies to:
Revision:
Additional Notes:
File not found on server when updating the client
Problem Description
When updating the client for the first time you get an error message similar to the following (the actual file name may vary):
File not found on server: Data\dat\BahroCave_District_YeeshaCave.prp.gz
Due to licensing restrictions affecting Cyan content, shard servers can not legally redistribute those content files and they must be copied from an existing MOULa installation.
This error generally indicates that when copying files files from your MOULa installation, one or more files were either omitted or they were corrupt. If you locate the related file in your CWE client installation folders (without the .gz suffix) you find it is missing or may be 0 bytes in size.
Resolution
You can attempt to re-copy the file from your original MOULa installation, but if the original is also missing or damaged then the error will re-occur at the next attempt to update. In this case you need to re-fresh your MOULa data files as follows:
- Locate the tos.txt file in your MOULa installation folder (the folder that contains UruLauncher.exe), and delete it. The MOULa installation folder is by default in
andC:\Program Files (x86)\Uru Live— on 64bit machinesC:\Program Files\Uru Live— on 32bit machines. - Run UruLauncher.exe as an administrator.
- Start MOULa and allow it to run through the updating process (by deleting tos.txt the patcher will check that all files are intact and up-to-date).
- Once you get to the login panel, click Cancel.
- Re-copy the missing file from the MOULa folder to the equivalent CWE client folder (it may be wise to re-copy the entire avi, sfx and dat folders in case more than one file was missing)
If this process did not work for you, you may have one or more corrupted .dll files in your MOULa installation that are hindering the client from updating. In this case you need to:
- Delete all .dll files in your MOULa folder
- Run your MOULa UruLauncher.exe as an administrator.
- Once you get to the login panel login, then log out by clicking Decline.
- Re-copy the avi, dat, and sfx folders to your new CWE installation.
You should now be able to update the CWE client successfully.