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Tech Note - File not Found on Server Error Updating CWE Client

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Revision as of 15:00, 1 January 2012 by Mac Fife (talk | contribs) (→‎Resolution: Typo)
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This Tech Note applies to:

CyanWorlds.com Engine (Client)

Revision:

v1.902

Additional Notes:
File not found on server when updating the client

Problem Description

When updating the client for the first time you get an error message similar to the following (the actual file name may vary):

File not found on server: Data\dat\BahroCave_District_YeeshaCave.prp.gz

This generally indicates that when copying files files from your MOULa installation, one or more files were either omitted or they were corrupt. If you locate the related file in your CWE client installation folders (without the .gz suffix) you find it is missing or may be 0 bytes in size.

Resolution

You can attempt to re-copy the file from your original MOULa installation, but if the original is also missing or damaged then the error will re-occur at the next attempt to update. In this case you need to re-fresh your MOULa data files as follows:

  1. Locate the tos.txt file in your MOULa installation folder (the folder that contains UruLauncher.exe), and delete it.
  2. Start MOULa and allow it to run through the updating process (by deleting tos.txt the patcher will check that all files are intact and up-to-date).
  3. Once you get to the login panel, click Cancel.
  4. Re-copy the missing file from the MOULa folder to the equivalent CWE client folder (it may be wise to re-copy the entire avi, sfx and dat folders in case more than one file was missing)

You should now be able to update the CWE client successfully.